Shipping policy
Welcome to Elxhood. We are committed to providing a smooth and reliable shipping experience for our customers. Please review the policy below to understand how orders are processed and delivered.
Shipping Locations
Elxhood currently ships orders within Pakistan only. International shipping is not available at this time.
Order Processing Time
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Orders are processed within 1–2 business days after order confirmation.
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Orders placed on weekends or public holidays will be processed on the next working day.
Delivery Time
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Estimated delivery time is 3–7 business days, depending on your city and location.
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Delivery times may vary due to courier delays, weather conditions, or high order volume during promotions.
Shipping Charges
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Shipping charges (if applicable) are clearly displayed at checkout before placing your order.
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Any free shipping offers or promotions will be mentioned on the website.
Cash on Delivery (COD)
We offer Cash on Delivery (COD) across Pakistan. Please ensure your contact number and shipping address are accurate to avoid delivery issues.
Order Tracking
Once your order has been dispatched, tracking details will be shared (where available) so you can monitor your shipment.
Incorrect Address or Failed Delivery
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Customers are responsible for providing accurate and complete shipping information.
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Elxhood is not responsible for delivery delays or non-delivery due to incorrect address details or unreachable contact numbers.
Delayed or Missing Orders
If your order is delayed beyond the estimated delivery time or appears to be missing, please contact us and we will assist you as soon as possible.
Contact Us
For any questions regarding shipping or your order status, feel free to contact us:
📧 Email: elxhood70@gmail.com